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That individual has a good and bad days, bills to pay, dreams to dream, goals to achieve, feelings, fears, deadlines to meet, stresses to manage ... just like you. Further, that individual is always the most important person in this office ... whether in person, by mail, fax or phone.

• is NOT dependent upon us, but rather we are dependent upon them ... the Client.
  
  
• is NOT an interruption of our work . . . they are the purpose of it ! We are not doing a Client a favor by serving them ... the Client is doing us a favor by giving us the opportunity to do so.
  
  
• is NOT someone to argue or match wits with ... no one has ever won an argument with a Client.

A Bushnell & Company Client is a PERSON who brings us their needs. It's our job to serve their needs and handle them profitably, for them and ourselves.